Shipping policy
Shipping Policy
Processing time: Orders are processed within 1β3 business days of purchase.
Shipping times: Delivery typically takes 5β14 business days, depending on your location.
Shipping protection: We offer optional shipping protection at checkout, covering loss, damage, or theft during transit. If you experience an issue with your shipment and did not add protection, contact us at [your support email] and we'll do our best to help.
Tracking: You'll receive a tracking number via email once your order ships.
Lost packages: If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier first, then contact us at [your support email].
International orders: Customers are responsible for any customs fees, import duties, or taxes charged by their country. These are not included in the order total.